Refund and Returns Policy

Amytouch Refunds & Return Policy

Our Satisfaction Guarantee

We want you to love your Amytouch purchases! If for any reason you are not completely satisfied, we offer a hassle-free 30-day return policy with free return shipping within the USA.

Eligibility for Returns

  • Items must be returned within 30 days of the original purchase date.
  • Items must be in their original, unused, and unworn condition with all tags attached.
  • Items must be returned in their original packaging.

How to Initiate a Return

  1. Contact Us: Email us at support@amytouch.com or call our hotline at +1 9144364648 (Mon РFri: 9AM Р5PM EST) to request a return. Please provide your order number and the reason for your return.
  2. Receive a Return Label: We will email you a prepaid return shipping label.
  3. Package and Ship: Securely package your items and affix the return label. Drop your package off at the designated carrier location.

Refunds

  • Once your returned item is received and inspected, we will process your refund within 5 business days.
  • Refunds will be issued to the original form of payment.
  • Please allow additional time for the refund to reflect on your account statement, depending on your financial institution.

Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the return process and place a new order for the desired item.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

Free Return Shipping

We are pleased to offer free return shipping within the USA.

We’re Here to Help!

If you have any questions about our Refunds & Return Policy, please don’t hesitate to contact us. We are committed to providing excellent customer service and ensuring a positive shopping experience at Amytouch.

Contact Us

  • Legal Business Name: Amytouch
  • Email: support@amytouch.com
  • Hotline: +1 9144364648
  • Support Time: Mon – Fri, 9AM – 5PM EST
  • Address: 321 Upland Dr. PMB 11917, Houston, Texas, 77043 USA